How Macquarie Telecom Group creates the world’s best customer experience Posted onApril 8, 2021October 22, 2021 By fanseel David Tudehope, co-founder and CEO at Macquarie Telecom Group, says a completely transparent and brutally honest approach to customer service … Read MoreHow Macquarie Telecom Group creates the world’s best customer experience
How investors and entrepreneurs can successfully play the forecasting game Posted onApril 8, 2021December 9, 2021 By fanseel Entrepreneurs are not the naïve dreamers that investors assume them to be, according to new research which has important implications … Read MoreHow investors and entrepreneurs can successfully play the forecasting game
What do employees really value working in the age of COVID-19? Posted onNovember 23, 2020October 22, 2021 By fanseel There are a number of important lessons for leaders who are looking to maximise productivity and engagement with employees who … Read MoreWhat do employees really value working in the age of COVID-19?
How might COVID-19 spur the rise of smart cities? Posted onNovember 2, 2020December 9, 2021 By fanseel The rise of smart cities Governments around the world have championed the idea of smart cities. The Australian Government, for … Read MoreHow might COVID-19 spur the rise of smart cities?
How is COVID-19 changing the nature of work? Posted onNovember 2, 2020October 22, 2021 By fanseel What’s going to happen to office space? With large numbers of employees sent home to work over the past eight … Read MoreHow is COVID-19 changing the nature of work?
What impact is COVID-19 having on the traditional workplace? Posted onNovember 2, 2020October 22, 2021 By fanseel The dramatic changes to the workforce brought about by organisational responses to COVID-19 will likely accelerate the shift to smart … Read MoreWhat impact is COVID-19 having on the traditional workplace?
Rebuilding psychological safety in the workplace post-coronavirus. Posted onSeptember 17, 2020October 21, 2021 By fanseel Employee mental health and organisational outcomes are at risk but there are steps business leaders can take to reinforce psychological … Read MoreRebuilding psychological safety in the workplace post-coronavirus.