How Macquarie Telecom Group creates the world’s best customer experience Posted onApril 8, 2021October 22, 2021 By fanseel David Tudehope, co-founder and CEO at Macquarie Telecom Group, says a completely transparent and brutally honest approach to customer service … Read MoreHow Macquarie Telecom Group creates the world’s best customer experience
What do employees really value working in the age of COVID-19? Posted onNovember 23, 2020October 22, 2021 By fanseel There are a number of important lessons for leaders who are looking to maximise productivity and engagement with employees who … Read MoreWhat do employees really value working in the age of COVID-19?
How is COVID-19 changing the nature of work? Posted onNovember 2, 2020October 22, 2021 By fanseel What’s going to happen to office space? With large numbers of employees sent home to work over the past eight … Read MoreHow is COVID-19 changing the nature of work?
What impact is COVID-19 having on the traditional workplace? Posted onNovember 2, 2020October 22, 2021 By fanseel The dramatic changes to the workforce brought about by organisational responses to COVID-19 will likely accelerate the shift to smart … Read MoreWhat impact is COVID-19 having on the traditional workplace?
Rebuilding psychological safety in the workplace post-coronavirus. Posted onSeptember 17, 2020October 21, 2021 By fanseel Employee mental health and organisational outcomes are at risk but there are steps business leaders can take to reinforce psychological … Read MoreRebuilding psychological safety in the workplace post-coronavirus.